Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 1-213-745-8781 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

How long will it take to get my order?
Receiving your order can vary depending on stock availability and method of delivery chosen.

What furniture brands do you carry?
We offer a couple of lines online and over 350 lines of furniture, fixtures, lighting, and accessories through our showroom.

Will my furniture be assembled for me?
Items that require assembly, our delivery staff can assemble them for an additional 5% to be added to your total.

Can I cancel my order?
Yes, orders placed online can generally be cancelled within 48 hours. Once you place your order, you will receive the contact information of service representatives that will help you with your order. To cancel your order, simply e-mail us at CustomerService@design-theory.com. A full refund will promptly be made to your credit card. In some cases, depending on the manufacturer, a restocking fee may apply.

Do you charge my credit card at the time I place my order?
Yes, your card is charged when you check-out from our online shopping cart.

Do you accept COD orders?
We cannot accept COD orders. All orders must be paid in full prior to scheduling a delivery.